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In this session, Bilal will help decipher what AI is, identify the industry’s top practical applications of advanced analytics and machine learning, then explain some of the current work at Deloitte and conduct a deep dive into “Personalization” capabilities for a top digital platform that we all cherish and love.


  • Understanding of the history of Artificial Intelligence
  • The common applications of AI to drive business applications
  • Business deep dive on AI to drive personalized digital experiences